Adding Client Identification Verification Information

Adding Client Identification Verification Information

To add Client ID verification information, navigate to the Basic screen. Then, scroll down to your client's name and information under the Transferee(s) or Transferor(s) heading (depending on the file type).

For assistance with the Basic screen refer to the appropriate article: Alberta, British Columbia, Manitoba, Nova Scotia, Ontario, Saskatchewan

After adding your client(s) to the file, you can add their identification into the system by clicking the Client ID button. After clicking the Client ID button, the Identification Verification Information popup will appear. This popup lists all the individuals listed in the file (signing officers, guarantor(s), etc.) and the purchaser(s)/vendor(s)/mortgagor(s) listed in the file (both individuals and corporations), depending on the file type.

Follow these steps to add applicable identification for individuals into your file:
  1. Enter the Occupation(s) for each person.
  2. The Birth Date will pre-populate provided you have entered it under your client details.
  3. Enter the date the individual’s identification was verified under Verification Date.
  4. If a mortgage is in your transaction, you can use either the Single Process Method or Dual Process Method for ID verification.
    1. Single Process Method:
      1. By default this method is already expanded.
      2. Enter the Type of Identification (use the ellipsis button to select commonly used documents) and application information regarding the ID. If you want to add more than two pieces of ID, click the Add New button to add more IDs.
    2. Dual Process Method:
      1. Click the plus icon beside the Dual Process Method to expand the section.
      2. Use the ellipsis button underneath Identification Document to select commonly used documents and complete the applicable information regarding the ID. If you want to add more than two pieces of ID, click the Add New button to add more IDs.
If you have a corporation as a client, the Corporate Information section will show underneath the Individual Information section. Fill in the applicable fields (for example Type of Entity, Reg #, Type of Record referred to, and Source of Electronic Version) to identify the corporation.

At the top of the screen, Documents are available for Client Identification Information:
  1. Create Document - Bank Forms - Identification Verification Form - PDF will provide you with the Lenders specific document (if available).
  2. Create Document - Client Identification Information is an LDD source document that you may use for your file if there is no mortgage.



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      Billing, Accounting Integrations, Admin Functions & Reports

      File Creation, Document Creation, and other general topics

      Province-specific information for AB clients

      Province-specific information for BC clients

      Province-specific information for MB clients

      Province-specific information for ON clients

      Province-specific information for NS clients

      Province-specific information for SK clients

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