The tabs under the Issues button configure based on the file type. The tabs for each transaction (or file type) are listed below:
- Purchase files: Master Issues List, Inquiry Status, Description, Checklist, and Report.
- Sale files: Master Issues List, Inquiry Status, Response Items, Checklist, and Report.
- Mortgage files: Master Issues List, Inquiry Status, Description, Checklist, and Title Memorandum.
The Masters Issues List tab is for you to add any action items or issues with the transaction. It is also a multidimensional issues management feature that dynamically responds to the transaction type you select.
For example, if you select condominium as the property type for a purchase, the Master Issues list displays items specific to it. In addition, if your purchase is a new home as opposed to a resale home, the issues list will also have items specific to a new home. This feature also includes text to help you better describe the concern.
Use the Master Issues List under the Issues button to add any matters or concerns that you must attend to before the transaction closes. For example, commonly used issues are:
- Property taxes
- Discharges
- Caveats
- Condominium expenses
How to Create an Issue in RealtiWeb AB
There are two ways to add issues, and both are described in further detail below.
Option I: Manual Entry
When you hover over a category, it becomes highlighted. Click on the applicable category, such as Easements/Mineral Rights/Rights of Way.
A new window will appear with specific issues related to the selected category. Click on the appropriate issue name.
A new screen will open, the Issues WorkBench, similar to the following image. This is meant to be used for an inquiry letter, description letter, closing checklist, etc. The Issues WorkBench brings in data from elsewhere in the file (or the Title Search) and allows you to edit the default texts for your reports, closing checklist, etc.
For a Purchase file, you will want to check/activate the Description Letter in the left navigation as this is where you will indicate whether the registration is a Permitted encumbrance or not. If the registration is a Non-Permitted encumbrance, do not check the box.
For a Sale file, you will want to check/activate the Trust Letter in the left navigation as this is where you will indicate whether the registration is a Permitted encumbrance or not. If the registration is a Non-Permitted encumbrance, do not check the box.
The function works in the same manner with each issue listed.
Option 2: Imported Issues Wizard
Once the Title has been imported, the registrations on the title will be listed in the Masters Issues List under the heading “Issues from Import”.
Click on the blue Imported Issues Wizard link. The registrations will now be shown in a table.
For each listed registration you can click on either the Permitted or the Non-Permitted radio buttons to start choosing the appropriate type of Registered Issue.
After selecting either Permitted or Non-Permitted, you will see
the Issues Workbench. Indicate in the Issues
Workbench what action is required for each registration, as applicable.
After closing the Issues Workbench, you will see the
registration has the appropriate notation indicating either Permitted or
Non-Permitted.
Inquiry Status, Description/Trust Letter, Checklist, Undertaking, Adjust/Payout and Report tabs
These tabs enable you to manage specific issues within the file and keep track of the ongoing activity of the issues.
- Inquiry Status: Function to manage non-title inquires, such as a mortgage discharge
- Description: Function to Permitted and Non-Permitted registrations in the Description Letter
- Checklist: View items added to the standard Checklist
- Undertaking: Add any specific undertaking
text. You can customize your Report letters utilize this text.
- Adjust/Payout: Function to manage financial adjustments or payouts to the financial
screens
- Report: View the added text to the standard Report