The Issues button has the following five tabs:
- Master Issues List;
- Inquiry Status;
- Objection;
- Checklist; and
- Report.
Master Issues List tab
The Masters Issues List tab is for you to add any action items or issues with the transaction. For the purposes of this guide, we will be doing a non-TitlePLUS deal.
How to create an issue
There are two ways to add issues:
- Manual entry
- Importing from Title Search
Manual Entry
The issues are divided into categories. Click on the applicable category, such as Mortgages/Debentures.
A new window will appear with specific issues related to the selected category.
Click on the appropriate issue name. A new screen will open, the Issues WorkBench, similar to the following image. This is meant for assistance when creating your documents, such as inquiry letters. The Issues WorkBench brings in data from elsewhere in the file and provides text for your reports, closing checklist, etc., for the particular issue.
You can edit the default text and add your own (right-click the clause you want to save and select Save current text as new clause in the clause list).
Each issue works in a similar manner.
From Title Search
Alternatively, use the Import Title Search link available on the Basic Information tab (refer to Import Title Search for more information).
After importing a title search, return to the Issues tab. At the end of the screen, all the imported items from the title will be shown. Click Imported Issues Wizard to continue.
In the popup, click on change type beside an item to assign it to a category. After the item has been assigned, it will move underneath that category in the list (instead of appearing under the Issues from Import category).
Carrying out actions from the Action List
The Action List changes dynamically based on the specific actions to be carried out for the specific issue. There are eight possible items:
- Letter Inquiry
- Objection
- Checklist
- Reporting Letter
- Undertaking
- Adjust/Payout
- Calendar
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A majority of the items in the Action List have a corresponding document. Clicking on an item in the Action List will change which clause you are editing.
Clauses
Each clause consists of the description and action clause.
The data fields in the text will be completed if the data has been entered throughout RealtiWeb or from the title search import. You may overwrite the text if needed. If manually entering an issue, the issue may have additional fields to be completed.
Drafting Documents
If there is a corresponding document for the action available, a blue Create Document link will be near the bottom of the Action List. The blue link will state the document that will be merged for viewing. For example, clicking Create Document - Checklist will merge the Checklist document.
Adjust/Payout and Calendar Action
The Adjust/Payout item lets you determine how to include the adjustment (or payout) in the Statement of Adjustments or Trust Statement. There may be additional fields to complete. The Calendar item allows you to add a reminder to your RealtiWeb Calendar.
Inquiry Status, Objection, Checklist, and Report tabs
These enable you to manage the issues:
- Inquiry Status: function to manage non-title inquires, such as a mortgage discharge
- Objection: view custom additions to the Objection letter
- Checklist: view items added to the standard Checklist
- Report: view the added text to the standard Report